Frequently Asked Questions
Can you provide me with a specific support worker for my personal care support?
Yes, we at Family Choice Support can surely do it. We have already categorised our support professionals according to the services we offer and ensure that our participants get a team that has relevant training and experience in the support program they choose.
Can your personal care assistance ensure dignity and privacy?
Yes, our personal care assistance can ensure dignity and privacy in your life from start to finish. We offer respectful support to assure you of the same while ensuring dedicated assistance with everything, including showering, dressing, grooming, and toileting.
Does your social assistance include virtual interactions?
Yes, we do offer virtual interactions to participants with our social assistance program. We believe that we open all ways of communication for them to ensure that they reach out to us whenever needed in a quick and hassle-free manner.
Can I get a support professional from you who shares the same interests?
We at Family Choice Support understand that a support worker sharing similar interests can be of great help to you. So, we make sure that we assign someone like them for your support with socialisation and keep you comfortable sharing everything you want from them.
Is your SIL support customisable?
Yes, our SIL support is customisable and can work according to your unique needs, preferences, and goals. Our team will design a plan that perfectly respects your situation and personal circumstances and helps you seamlessly approach independence.
Can I recommend some of my favourite group activities?
Yes, we surely can. We open the floor for participants to recommend their favourite group activities so that we can arrange those that respect their interests. We make sure that our support with group activities is suitable enough to keep you comfortable with your participation in the community.
Does your house and yard maintenance service include home modifications?
Yes, we can include home modifications in our house and yard maintenance service to ensure that you restore safety, comfort, and normalcy in your life. Whatever changes you want, we will bring them to life and make sure that you access every area and corner with ease and live life confidently at home.
Does your travel and transport support include assistance with long-distance trips?
If your NDIS plan has travel and transport support, you can always have your long-distance trips covered and supported by our expert support team at Family Choice Support. They will arrange everything to ensure that your journey is safe, secure, and comfortable and that you reach your destination in a stress-free manner.
With changes in my interests, can I change the types of community activities I perform?
Yes, always! If your interests evolve and you feel interested in some other types of community activities, we will make the necessary changes to your plan, ensuring that the new support plan adheres to your new needs and goals.
